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Front Office Manager

The key to exceptional service

Maxxton's Front Office Manager keeps your daily operations running smoothly. From managing reservations and check-ins to handling cash flow and guest activities, it takes care of the details, so you can focus on creating a memorable stay for your guests.

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Real-time guest management

Stay on top of guest movements with real-time insights

Keeping up with guest movements shouldn’t feel like detective work. With Maxxton, you can see check-ins, current stays, and check-outs all in one place.

Track guest journeys
Monitor check-ins, current stays, and check-outs as they happen. No need to chase down updates, everything’s right in front of you.

Plan ahead with confidence
Spot upcoming check-outs and prep for quick room turnovers, so there’s no downtime between guests.

Keep everyone in the loop
Share live updates with your housekeeping and front desk teams to keep things running smoothly.

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Interactive planning chart

Turn reservation gaps into revenue opportunities

Managing bookings shouldn’t feel like playing Tetris. Maxxton’s interactive planning board makes it easy to move things around, fill empty slots, and keep your occupancy high.

  • Drag and drop bookings
    Adjust reservations on the fly. Moving dates or changing accommodations is as simple as clicking and dragging.
  • See the full picture
    Check real-time availability, spot peak periods, and manage last-minute changes, all in one place.
  • Maximise every reservation
    Our smart reallocation tool reshuffles existing reservations to accommodate requested stay dates that might not seem available at first glance. Turn booking gaps into revenue opportunities while keeping guest preferences intact.
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Cash flow transparency

Stay in control of every transaction

Maxxton gives you a crystal-clear view of your daily cash flow, so you can wrap up every day knowing the numbers add up perfectly.

  • Simplify payments
    Handle all point-of-sale transactions, whether it’s cash, card, or a mix of both.
  • Balance the books
    Close out your day with accurate reconciliation and spot any discrepancies early.
  • Generate detailed reports
    Dive into transaction summaries and export them straight into your finance system. Everything is ready when you are.
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Activity planner

Create experiences your guests will rave about

From yoga sessions to family-friendly workshops, Maxxton’s Activity Planner helps you organise and promote events that turn stays into stories guests will love to share.

Plan easily
Schedule big and small events and add enticing details to attract your guests.

Keep track of sign-ups
Stay on top of who’s coming, and adjust schedules when needed.

Spread the word
Share activity details directly with your guests so they never miss a chance to join in.
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Smart barrier management

Simplify arrivals with smarter access control

With Maxxton’s barrier management, you can facilitate vehicle access and make guests feel welcome from the moment they arrive.

  • Speed things up
    Guests with pre-registered vehicle details can check in automatically, saving everyone time.
  • Manage access points
    Keep control of barriers and gates from a single dashboard, whether it’s for regular arrivals or emergencies.
  • Keep it secure
    Built-in safeguards make sure only authorised vehicles can enter, giving you and guests peace of mind.
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Facility scheduling

Keep your facilities organised and your guests informed

Managing facilities like pools and kids’ clubs shouldn’t be a juggling act. Maxxton makes it simple to set schedules, keep guests informed, and adjust plans on the fly.

  • Set schedules that work
    Define opening times for each facility, from it’s a seasonal change to one-off events.
  • Share updates instantly
    Publish schedules directly to your website so guests can plan their day without asking.
  • Adjust as needed
    Make last-minute changes without hassle, ensuring your guests are always in the know.
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Book a demo of how Maxxton can level up your front-office workflow.