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Notification manager

Automate personalised guest communications

Automate and refine every email, from reservation confirmations to last-minute updates. Guests stay in the loop, and you save time while delivering a personal touch.

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Tasks

Simplify email workflow set-up

Configuring and customising notifications is quick and easy. Set up tailored messages that trigger at the right time for every guest interaction.

  • Event-driven triggers
    Automatically send messages for important moments like reservation confirmations, arrival instructions, or reservation updates. With over 100 parameters, you can craft messages as precise as a well-timed train.
  • Scheduled messages
    Set notifications to reach guests at key moments—like a week before check-in—sharing vital details or even tempting them with additional services.
  • On-demand messaging
    Need a personal touch? Send manual, last-minute emails whenever required, keeping communication flexible and human.


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Notifications

Monitor notifications in real-time

Stay on top of every email and text message sent with a live dashboard that keeps you informed and in control of your communications.

  • Real-time tracking
    Instantly see sent, pending, or failed notifications to monitor the status of your guest communications.

  • Efficient troubleshooting
    Spot and fix issues with failed emails in seconds, ensuring no important messages are missed.


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Templates

Choose the perfect email templates for every situation

Show off your brand’s personality with responsive email templates, easily customisable for any scenario.

  • Use pre-designed templates
    Pick from your existing collection of templates for messages like arrival instructions or cancellation confirmations.
  • Make them your own
    Use the intuitive template editor to adjust designs or create new templates that reflect your brand’s style.
  • Automate personalisation
    Automatically tailor each message with guest-specific details based on notification triggers and settings
Notification Manager - Email Templates

Ready to spend less time on guest communications while stepping your customer experience up a gear?

Book a demo with our team to see how Maxxton can help you.