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Microsoft Azure integration

Improve customer care with Maxxton’s email integration

Maxxton’s Microsoft Azure email integration brings all customer emails straight into the Customer Care Module, so your team can handle conversations smoothly and efficiently - all from one place.

Details

Email

Headquarters
Redmond, Washington

Geography
Global

Website
microsoftazure.com

Category
Communication

01

All in emails, one view

The integration brings all incoming emails into one place, making it easy to link them to customer accounts. Plus, with the ability to send emails directly from Maxxton, managing customer interactions is smoother than ever.

02

Contextual customer insights

Emails are automatically linked to customer profiles, which provide your team with a comprehensive view of each customer’s history. This complete context helps your team to deliver personalised, high-quality service that exceeds expectations.

03

Workflows that just work

Maxxton’s built-in workflows turn emails and chats into action, helping teams create tasks, track requests, and follow up on customer needs - all with precision and care.

Shared data

Group 2389Maxxton Arrow-Orange  Availability   azureMicrosoft Azure
Group 2389Maxxton Arrow-Orange  Content configuration   azureMicrosoft Azure
Group 2389Maxxton Arrow-Orange  Prices   azureMicrosoft Azure
Group 2389Maxxton Arrow-Orange  Booking rules   azureMicrosoft Azure
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 azureMicrosoft Azure

 

About Microsoft Azure

Microsoft Azure is a leading cloud computing platform offering a wide range of services, including computing, analytics, storage, networking, and communication solutions such as email exchange. Launched in 2010 and part of Microsoft Corporation, Azure enables organisations to build, deploy, and manage applications through its global network of data centres. Azure empowers businesses to innovate and scale with flexibility and security by supporting hybrid solutions and open-source technologies. 

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