Centralised tools for clear communication
When everything is connected, you can resolve issues faster and with more confidence.
- All-in-one dashboard
View guest details, booking information, and inquiries without switching between systems. - Immediate context
VOIP integration gives you guest information instantly, providing the full picture before you answer. - Flexible solutions
Adjust reservations, reallocate units, or suggest upgrades directly from the platform.
Engage guests before, during, and after their stay
Maxxton helps you create a positive guest experience at every stage. Consistent communication builds trust and makes guests more likely to return.
- Before arrival
Simplify prebookings, even when prices aren’t finalised. Send welcome emails and handle special requests before guests check-in. - During their stay
Quickly address updates or inquiries to keep their experience seamless. - After departure
Collect feedback, offer loyalty points and make early rebooking possible.
Lighten your workload
Your team can deliver a more personal and attentive service with fewer interruptions.
- Self-service options for guests
Guests can adjust bookings, add services, register for activities or access information directly through our guest portal. - Fast changes
Update reservations, process cancellations, or resolve issues quickly, directly from one dashboard. - Smarter workflows
Automate routine checks, so your team focuses only on cases that need attention. Reservations flagged for validation are handled through clear workflows.
