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Reservation manager
The easy way to manage reservations
Easily manage all your reservations, no matter the source—whether direct, guest or owner portals, walk-ins, OTAs, or tour operators. Quickly access guest details like contact information, arrival times, and special requests. Stay organised by tracking cancellations, handling changes, and keeping an eye on payment updates.
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Direct reservations
Effortless reservations, tailored to every guest
Making a reservation should be as smooth as a handshake. Maxxton makes sure you handle every detail with ease, creating an experience that works for you and your guests.
- Make managing reservations a breeze
Easily handle all types of reservations—individual, group, or corporate. View available accommodations at a glance and guide guests through every step, from collecting details and suggesting personalised extras to sending quotes and offering flexible payment options. - Let guests choose their stay
Delight your guests with the ability to rebook their favourite stays or select their perfect unit using visual maps—adding a personalised touch to their reservation journey.
Reservation modifications
Adapt on the fly
Changes are part of the job, but they shouldn’t slow you down. Maxxton helps you stay agile, adapting to new plans with tools that are as responsive as you are.
- Handle inquiries
Quickly update reservations from any channel with smart search and editing tools that make adjustments simple and precise. - Keep track of changes
A complete audit trail keeps every change transparent and easy to trace, so you’re always on top of things. - Make bulk updates
Handle multiple reservations in one go, whether you’re adjusting for new policies, portfolio updates, or unforeseen events.
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Reservation status and payments
Stay in the know, stay on top
Imagine having a bird’s-eye view of every reservation. Maxxton makes it easy to stay organised, from tracking payment statuses to managing memos and more, while keeping you in control of the finer details.
How it works:
- Search and filter
Slice through reservations with precision, whether you’re looking by date, category, or payment status. - Find what you need
Use filters to find reservations by date, customer, category, or payment terms, saving time and effort. - View all details at a glance
Access detailed overviews of payment statuses, memos, and reservation details, making it easy to stay on top of tasks. - Easily track payments
Quickly identify which reservations are fully paid and which have outstanding balances, so no detail is overlooked.
Cancellation Processing
Automated, hassle-free cancellations
Cancellations happen, but they don’t have to disrupt your workflow. With Maxxton, the process is clear, controlled, and stress-free.
- Create policies that fit your needs
Define rules per accommodation type and channel. From flexible refunds to strict no-refund terms, you’re in charge. - Let automation handle the details
Update the cancellation status, and the system takes care of the rest: calculating fees, issuing refunds, and adjusting payments in seconds. - Stay consistent and compliant
Each cancellation follows your policies, ensuring fairness and alignment with your guidelines.
