Taking a family vacation isn't a given for all employees. Prices add up quickly. Summer always arrives too soon. A week in a mobile home turns into a series of calculation. It gets postponed. Until later. Until the follo...
In France, vacation benefits are among the most sought-after employee perks. Nearly half of CSEs in companies with 200+ employees offer accommodation packages, and over 70% subsidise trips—making them a key channel for h...
With guests facing countless competing destinations, prices, and more convenient options, the question isn't whether you need a loyalty program, it's whether yours is strong enough to make guests choose you again and aga...
With guests facing countless competing destinations, prices, and convenient options, the question isn’t whether you need a loyalty program, but whether yours is strong enough to make guests choose you again and again.
Guests on holiday don’t hold back. They take long showers, turn the heating high and expect comfort from the moment they arrive. For operators, this means rising utility bills. For the planet, it means unnecessary waste....
Guests on holiday don’t hold back: long showers, high heating, comfort from arrival. For operators this means rising utility bills; for the planet, unnecessary waste. Yet cutting back isn’t simple.
In this recorded breakout session from the Maxxton Horizon event last June, Asma Oualmakran (Security Consultant, Software Improvement Group) and Hanna Aanjesen (Security & Compliance Officer, Maxxton) explore how organi...
In this recorded breakout session from the Maxxton Horizon event last June, Asma Oualmakran (Security Consultant, Software Improvement Group) and Hanna Aanjesen (Security & Compliance Officer, Maxxton) explore moving...
In hospitality, every guest interaction is an opportunity, not just to resolve questions, but to build stronger relationships. In this recorded breakout session from the Maxxton Horizon event last June, Product Owner Jus...
In hospitality, every guest interaction is an opportunity, not just to resolve questions, but to build stronger relationships. In this recorded breakout session from the Maxxton Horizon event last June, Product Owner Jus...
The gate jams. Three cars back up while the receptionist scrambles with booking sheets. Housekeeping halts because a key has gone missing. In unit 27, the boiler gives out - naturally while a guest is mid-shampoo. Across...
The gate jams. Three cars back up while the receptionist scrambles with booking sheets. Housekeeping halts because a key has gone missing. In unit 27, the boiler gives out - naturally while a guest is mid-shampoo. Across...
In today’s competitive hospitality landscape, driving direct bookings is more crucial — and more complex — than ever. In this recorded breakout session from the Maxxton Horizon event last June, Maxxton’s own web consulta...
In today’s competitive hospitality landscape, driving direct bookings is more crucial — and more complex — than ever. In this recorded breakout session from the Maxxton Horizon event last June, Maxxton’s own web consulta...
From reservations to last-minute changes, hospitality runs on details. AI promises to make that work easier, but only if it cuts repetitive tasks without losing the personal touch.
From reservations to last-minute changes, hospitality runs on details. AI promises to make that work easier, but only if it cuts repetitive tasks without losing the personal touch.
“Sorry, can you explain the issue again?” It’s the last thing a guest wants to hear and the last thing your team wants to ask.
“Sorry, can you explain the issue again?” It’s the last thing a guest wants to hear and the last thing your team wants to ask.
In today’s competitive hospitality landscape, earning repeat bookings is more than just good service – it’s about creating meaningful guest relationships.
In today’s competitive hospitality landscape, earning repeat bookings is more than just good service – it’s about creating meaningful guest relationships.
It’s Tuesday evening. Alex is in the kitchen with a phone in one hand and a half-finished cup of tea in the other. He promised his wife he’d finally book the summer holiday.
It’s Tuesday evening. Alex is in the kitchen with a phone in one hand and a half-finished cup of tea in the other. He promised his wife he’d finally book the summer holiday.
Best practices from De Krim Texel | Part 4 Hospitality has always been about understanding people. What they want, what they need, and what makes a stay feel seamless. But as expectations rise and competition grows, intu...
Best practices from De Krim Texel | Part 4 Hospitality has always been about understanding people. What they want, what they need, and what makes a stay feel seamless. But as expectations rise and competition grows, intu...
