Guests on holiday don’t hold back. They take long showers, turn the heating high and expect comfort from the moment they arrive. For operators, this means rising utility bills. For the planet, it means unnecessary waste....
In this recorded breakout session from the Maxxton Horizon event last June, Asma Oualmakran (Security Consultant, Software Improvement Group) and Hanna Aanjesen (Security & Compliance Officer, Maxxton) explore how organi...
In hospitality, every guest interaction is an opportunity, not just to resolve questions, but to build stronger relationships. In this recorded breakout session from the Maxxton Horizon event last June, Product Owner Jus...
The gate jams. Three cars back up while the receptionist scrambles with booking sheets. Housekeeping halts because a key has gone missing. In unit 27, the boiler gives out - naturally while a guest is mid-shampoo. Across...
In today’s competitive hospitality landscape, driving direct bookings is more crucial — and more complex — than ever. In this recorded breakout session from the Maxxton Horizon event last June, Maxxton’s own web consulta...
From reservations to last-minute changes, hospitality runs on details. AI promises to make that work easier, but only if it cuts repetitive tasks without losing the personal touch.
“Sorry, can you explain the issue again?” It’s the last thing a guest wants to hear and the last thing your team wants to ask.
It’s Tuesday evening. Alex is in the kitchen with a phone in one hand and a half-finished cup of tea in the other. He promised his wife he’d finally book the summer holiday.
Implementing a new ERP solution is a major step for any organisation. Change is never easy, but with the right approach, the transition can lead to significant cost reduction, improved efficiency, and long-term growth.
Implementing a business-critical ERP system or switching providers is a high-stakes decision that can define your company’s future efficiency and growth. In this article, we highlight the most frequent mistakes to help y...
Whether it's a serviced apartment, an aparthotel, or a private apartment rental, this sector is thriving, offering strong competition and compelling alternatives to traditional hotel accommodation.
